Waiting Room Entertainment & Messaging

For many people, the most stressful part of a medical appointment is the wait. But it doesn’t have to be. With the FWI platform, you can entertain, direct, and inform guests, improving the waiting room experience and generating business efficiencies that save you time and money.

Key Benefits

01
Reduce wait times by improving efficiencies and better communicating check in procedures.
02
Improve the waiting room experience by engaging visitors with targeted content.
03
Promote services and programs to create awareness and drive additional revenue.

Your Waiting Room Entertainment Solution

LOCATION & REGION SPECIFIC CONTENT

The FWI platform enables you to display localized content at a large scale by giving you granular control of the content on every screen in your network, helping you connect with your audience in a more meaningful way.

ROBUST SCHEDULING

Our advanced scheduling capabilities allow you to easily manage content across your entire network and target your messaging based on the day of the week, time of day, and more.

BUILT-IN INTEGRATIONS

Our platform integrates with your back-end systems to display accurate real-time information including wait times, scheduling, and more.

ENTERPRISE SCALABILITY

The FWI solution is designed to meet your needs today, plus scale with your business into the future regardless of how many locations or screens you have.

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The Value You Receive

Enhance the Waiting Room Experience

Create a comfortable environment for patients and guests by keeping them updated on their wait and providing entertaining content to reduce the perceived wait time.

Communicate Key Information

Keep guests and staff informed by displaying the latest health & safety recommendations, insurance or payment plan options, the patient check-in procedure, and more.

Generate Business Efficiencies

Use your digital signs to reduce wait time, keep your patients informed of policies and procedures, and advertise additional partner services.

What You Get

Security

Built-In Security

FWI’s platform is backed by a full set of information security policies and procedures that include, but are not limited to, incident response, Secure Software Development Lifecycle (SSDLC), cryptographic security, change management, and access control.

Content Contribution

EASY CONTENT CONTRIBUTION

FWI Cloud gives you advanced user and device permissions that enable selected employees to contribute content to your screens—all from an intuitive platform on their mobile device.

Data Delivery

DYNAMIC DATA DELIVERY

Our industry-leading integration tools will automatically update content on your signage with live data from your back-end systems to ensure guests are viewing accurate and relevant information.

Video Support

VIDEO SUPPORT

With high-quality video playback for 4K content and other formats, you’ll be able to make a bigger impact with your organization's videos.

Wayfinding

WAYFINDING

With our static, directional, or interactive wayfinding solution, help patients or guests in your waiting area navigate your facility and find the room they’re looking for.

Support

24/7 SUPPORT

Our customer support team is available 24/7 to help you solve any issues that come up at any time of day.

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Your patients and visitors deserve timely, relevant communications. Give it to them with digital signage applications built for hospitals.