You want to engage guests with real-time, accurate information about your property so they are more familiar, more satisfied and spend more time and money during their stay. After 10+ years of designing purpose-built Visual Communications applications for the hospitality industry, we know you need an end-to-end solution for your property. That’s exactly what we provide.
DRIVE THE RIGHT CONTENT TO EVERY SCREEN ACROSS YOUR ENTIRE PROPERTY
IMPROVE YOUR GSS SCORE AND DELIVER A BETTER GUEST EXPERIENCE
USE PURPOSE-BUILT APPLICATIONS TO GENERATE ADDITIONAL REVENUE
Top Use Cases.
Conference and Event Management
Display current and upcoming events for each of your meeting spaces in real-time to provide added value for your hosted events.
Give your guests intuitive, on-demand access to the types of information that can impact their experience at your property.
Leverage interactive, dynamic and mobile wayfinding applications to improve how guests navigate your property.
Use screens to inform your workforce of pending guest arrivals, reinforce company values, recognize top performers and more.
Use video walls to capture your visitors’ attention and deliver impactful brand messaging as soon as they enter your lobby.
Advertising and Promotions
Highlight your onsite amenities and inform guests of current promotions, maximizing the use of your property’s resources.
Courtyard by Marriott Uses Digital Signage to Improve the Guest Experience
See how FWI helped Courtyard by Marriott develop and launch the completely interactive GoBoard®—an innovative Virtual Concierge solution that gives guests access to relevant information in an intuitive way.View Case Study
What’s great about the GoBoard is that wherever you go, across the 42 countries where Courtyard exists, the GoBoard is our signature element.
CALLETTE NIELSEN, VP AND GLOBAL BRAND MANAGER, COURTYARD BY MARRIOTT
Key Product Features.
Use the same platform that powers your other Visual Communications solutions to deliver content to your in-room TVs.
Powerful scheduling capabilities allow you to easily manage when content plays across multiple locations and display endpoints.
Expand your property’s ability to connect with guests by including mobile applications in your overall communications strategy.
Our wayfinding solution supports dynamic paths for multi-floor and multi-building locations, rendered in 2D or 3D perspectives.
Ease of Use
Our drag-and-drop interface simplifies digital content scheduling and management, regardless of how many endpoints you support.
Use our platform’s built-in touchscreen functionality to give your customers the types of immersive, intuitive experiences they expect.
Delivering real-time information on screens digital across your enterprise has never been easier. In addition to open-source integrations like SQL, RSS, JSON and more, we also have pre-configured adapters for data sources in every major industry:
Hotel guests are the perfect digital signage audience because they’re actively seeking information. Modernization of architecture in the hotel industry means that many new buildings are constructed with hotel digital signage already in mind. In fact, most large hotels have new design and construction standards that require digital signage in new and remodeled hotels.
What can Digital Signage do for the Hotel Industry?
Digital signage for hotels streamlines operations and optimizes the guest experience. Digital signage applications add visual appeal to the lobby, help people find their way, improve conference and event management and more. Hospitality signage is all about convenience, and digital displays can serve a variety of purposes.
How can you use Digital Signage in the Hotel Industry?
The hospitality industry relies on digital signage because of how flexible hotel signage is. The following are some of the top digital signage solutions for hotels:
- Virtual Concierges
- Social media integrations
- Advertising and promotions
- Conference and event management
- Video walls
Unlike any other industry, the hospitality industry has a ready and willing audience. In a hotel with a robust digital signage system, guests always have access to relevant, timely and engaging information. And depending on the suite of hotel digital signage solutions available, guests can help themselves navigate your property or location, explore your amenities, learn about upcoming events and more.
Benefits of Digital Signage in the Hotel Industry
There are a variety of benefits to hotel signage that span different aspects of the guest experience as well as the property’s operational needs. Some of the key benefits of hotel digital signage include:
- Improving your GSS scores by creating a unique guest experience
- Saving on labor costs and staffing
- Managing multiple locations with one platform
- Using purpose-built applications to generate further revenue
- Optimizing the use of existing amenities
- Advertising local vendors and forming key business relationships
- Ensuring guests always have access to the information they need
Hotel digital signage is ultimately about the guest and their experience. Hotels are rated on how much people are enjoying themselves, and digital signage is one of the easiest and most efficient ways to get those GSS scores up. Digital signage in hotels can be used for everything from wayfinding to weather updates. Many forward-thinking properties are even using digital signage for hotels to streamline their conference and event management capabilities and generate additional revenue streams by offering custom-branded conference room signage. Digital signage in hotels is growing rapidly. Today, most hotels have screens and are starting to expand their digital signage networks to include multiple solutions throughout their properties. It’s time to explore which digital signage solutions are right for your property.
We're here to help you implement an end-to-end digital signage network capable of improving your guest experience, driving revenue and engaging your employees—across as many locations as you have.
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