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Professional Services :: We’re going to help you become a digital business.

You’ve made the investment in visual communications for your organization, but now what?

 

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FWI Services has helped thousands of companies make their vision a reality. Our experts will guide you through the process, step by step:

  • What are you trying to accomplish with your visual communications?
  • What content do you want to display and how do you get it?
  • How often should it be refreshed?
  • Can you use apps or will you develop custom content?
  • What screens do you need and where?
  • What are best practices to ensure your audience is engaged?
  • How have similar companies been successful in the past?
  • What’s a realistic timeline and how much is it going to cost?

We can manage the whole program for you, or you can bring us in to help augment your team—whatever works best for your circumstances and budget.

 

After 10 years, 5,000+ customers and over 300,000 screens deployed, we know how to do things efficiently so you can do what YOU do best. The FWI Services team is comprised of 150+ industry experts with in-depth knowledge on building successful visual communications networks. We take our experience and turn it into best practices for you.

 

Whether you’re kicking off a new project with FWI or refreshing your existing network, FWI Services is here to help you engage with your customers and employees, communicating the right information, on the right screen, at the right time, in a visually engaging way.

FWI Professional Services Include:


 

Project Management

We get it, you’re busy and launching a new visual communications project may seem overwhelming. FWI wants to make this as easy as possible which is why we offer a Project Manager for every implementation. The Project Manager becomes your main point of contact throughout the implementation and handles everything from managing your scope of work to the overall quality of your installation. In addition, the Project Manager coordinates documentation and delivery with frequent status updates for a smooth and painless implementation.


Creative

Content is king, so why not leave it up to FWI’s award-winning design team to bring your creative vision to life? FWI’s talented design team will help you translate your digital signage into a beautiful and effective communication tool.


Application Development

Take your creative vision and turn it into reality with FWI’s Signage Architecture team. Your Application Developer is the product owner of your project and designs the blueprints for the installed solution, develops wireframes for each template, and finalizes the build solution. These talented developers can handle anything from a single, non-interactive template to a multi-touchpoint, multi-lingual, interactive network.


Custom Development

FWI’s Custom Development team works on key projects that require additional development to build adapters, interfaces and other unique capabilities that eventually become standard features within FWI’s visual communications platform.


Implementation

FWI’s implementation team has traveled the globe, installing thousands of digital signs and enterprise visual communications solutions. We consistently receive glowing feedback on the knowledge, professionalism and experience of our implementation team members. Four Winds Interactive offers two options for implementation: on-site or remote. Your assigned project manager will coordinate the installation date and assign a Systems Engineer and Application Developer to handle the software installation, testing, and initial set-up of your network. We also offer training sessions for your entire staff and are available for ongoing support and additional training once your system is up and running.


Needs Assessment

FWI’s Needs Assessment helps to reduce the overall time associated with building a visual communications network from scratch. More importantly, FWI increases the success, relevance, and impact of your solution. During your Needs Assessment, a FWI expert will visit you on site to understand your business needs and provide you with signage best practices including: sign location, applications, content, and more.

FWI’s Needs Assessment was built to include several key elements that will help you create your solution. Our different packages give you the flexibility to choose what works for you and your organization.

  • Onsite business stakeholder interviews
  • Comprehensive inventory catalog containing all business requirements
  • Detailed FWI recommendations of proposed templates & content (Silver, Gold and Platinum packages only)
  • Wireframe mock-ups (Silver, Gold, and Platinum packages only)
  • Technical document outlining software components and installation requirements (Gold and Platinum packages only)
  • Creative mock-ups of the look and feel of your sign templates (Platinum package only)
  • Fully functional, sign template built within FWI’s Content Manager software and deployed to a Content Player (Platinum package only)

Engagement Management

Four Winds Interactive has almost a decade of industry experience and knowledge. As industry experts, we stay up-to-date on trends, innovations, and best practices. Our Engagement Managers work hand-in-hand with your team to ensure you get the most out of your visual communications solution. On large enterprise projects, our Engagement Managers are brought into the project right from the start so they are included on scope, timeline, budgetary requirements, proof of concept, development, implementation, and on-going management. FWI’s Engagement Managers raise the bar on your visual communications network.


Sign Builder Workshops

Two minds are better than one, so collaborate with our experts to develop eye-catching, engaging, and powerful solution. Select from our two types of popular sign-build workshops: onsite or scheduled.

ONSITE: We’ll visit you onsite to train you on the software while we build your signs together, incorporating specific needs and design elements to produce the perfect content for your organization. You tell us where to go and we’ll be there, ready to share best practices, brainstorm possible solutions, and develop relevant engaging signs.

SCHEDULED: Come visit one of our CEC locations located in Denver, Hong Kong, or Miami and attend one of our organized sign build workshops. We focus on one area and take a deep dive so you become an expert on how to develop customized, engaging content. Focus areas and skill levels vary with every course so you can keep coming back to learn more.

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