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Businesses Discover Multiple Uses for Kiosk Computers

Any organization that’s looking for an effective way to provide one-on-one, personalized interactions with customers should consider the possibilities and benefits of using kiosk computers.

Kiosk computers are versatile and can be successfully employed in a wide range of settings, from office buildings to college campuses to manufacturing facilities. They’re a convenient, easily-updated method of providing information, education, entertainment, and more to customers, clients, and employees.

Putting Kiosk Computers to Work

Digital kiosks can be a helpful wayfinding tool in a variety of venues. In office buildings and health care facilities, an interactive, touch-screen kiosk can help guide visitors to their destination by providing step-by-step (and sometimes printable) directions.

In a casino setting, kiosks can help increase profits by guiding players to their favorite slots or table games. After they enter the name of the game they’re seeking, a digital map of the casino floor can pinpoint its location and provide directions to it. The less time gamblers spend wandering the floors, the more time they’ll spend putting money into play.

Kiosk computers can serve as educational tools both in and out of the classroom. For students in grades K-12 who are having trouble mastering a subject, an interactive kiosk in the classroom can provide lesson reviews and opportunities for additional practice. But the same kiosk can also be programmed with enrichment materials and extra learning opportunities for students who are ahead of their peers.

In non-classroom settings, like museums or even retail stores, conveniently located kiosk computers can offer additional insights and information that patrons and customers are seeking. A history museum could incorporate into an exhibit digital displays with background information that help visitors gain a deeper appreciation for what they’re seeing. In a retail outlet like a home improvement store, do-it-yourselfers who want to learn more about retiling a bathroom or installing a new chandelier could go to a kiosk and watch a video clip about the process. The kiosk could help boost sales, too; after viewing the presentation, the customer could use its touch screen map to find the required products’ location in the store. Getting the Best Returns from an Investment in Kiosk Computers

The return on investment an organization gets with its kiosks depends in large part on the power of the software program that runs those kiosks. That’s why so many companies and organizations today have chosen Four Winds Interactive as their digital kiosk software provider.

FWi’s content manager and content player software provide organizations with a wide variety of options when it comes to creating, maintaining and updating kiosks. But despite its power, FWi’s software is easy to master, featuring drag-and-drop interfaces and similar techniques that are second nature to any personal computer user. With FWi’s guidance and support, companies can design and program kiosks that meet their needs for better customer communications.

To learn more about how a digital kiosk could help your business, check out our Digital Signage Gallery to see several examples of our work, and then Contact Us for a free product demonstration.